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Crew Resource Management (CRM) – Recurrent

Name: Crew Resource Management (CRM) – Recurrent
Start: 2020-05-04T09:00:00+00:00
End: 2020-05-04T13:00:00+00:00
Location: London Oxford International Airport

4 May@9:00 am-1:00 pm

£0.01

Cost: £200 per person

Booking deposit £20 per person

Recurring Course Duration: 4 hours

Course Timing: 0900-1300

Over the years, aircraft investigations have shown that 70% - 80% of air crashes involve human error. Crew Resource Management is a set of training procedures for use in environments where human error can have devastating effects. Used primarily for improving aviation safety, CRM focuses on interpersonal skills such as communication, leadership, and decision making in the flight deck and aircraft cabin.

Introduction

Human Factors in Aviation
General Instructions on CRM Principles and Objectives
Human Performance and Limitations
Threat and Error Management

Module 1

Threat and Error Management,
Error Prevention and Detection
Case Studies
Human Error and Reliability
Identification/Management of Pax HF, Crowd Control, Pax Stress
Stress and Stress Management
Workload Management
Operators Safety Culture and Company Culture and SOPs
Organisational Factors, Factors Linked to the Type of Operations
Participating in Cabin Safety Incident/Accident Reporting
Fatigue and Vigilance
Medical Factors

Module 2

Effective Communication & Co-ordination between all Crew Members inc the Flight Crew & inexperienced Cabin Crew
Effective Communication and Coordination with other Operational Personnel and Ground Services
Case Studies
Leadership, Cooperation, Delegation and Synergy
Individual & Team Responsibilities
Personality Awareness
Self-Assessment and Self Critique
Conflict Management
Cultural Differences
Decision Making & Actions
Attitudes & Behaviours
Assertiveness

Module 3

Human Performance and Limitations
Individual and Shared Information Acquisition and Processing
Individual and Shared Situation Awareness
Resilience Development
Surprise and Startle Effect
Case Studies
Automation and Philosophy of the Use of Automation
Monitoring and Intervention

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Details

Date:: 4 May
Time:: 9:00 am-1:00 pm
Cost:: £0.01
Event Category:: Crew Resource Management

Venue

London Oxford International Airport; Langford Lane
Kidlington, Oxford OX5 1RA United Kingdom + Google Map
Phone:: 01865 290600

Organiser

: Livingstone Skies
Email:: chris.armstrong@livingstoneskies.com